All our pieces are handmade with much love and aloha on the beautiful island of Maui!
C U R R E N T • P R O C E S S I N G • T I M E*
1-3 business days – Non-custom orders
1-3 business days – Personalized orders
3-5 business days – Custom orders
3-5 business days – Large orders (6 or more items)
*approximate business days before your order ships
*this doesn’t include the time it takes for your pieces to get to you
*last updated February 2, 2020
P R O C E S S I N G • T I M E
Our pieces are made by hand with lots of love and they take some time to make. The processing time is how long it takes us to make your item and get it in the mail.
Mahalo for your patience while I lovingly make your pieces!
Orders are processed and shipped Monday through Friday, this doesn’t include holidays. We are here to answer any questions you have Monday through Friday from 8am to 4pm Hawaii Standard Time. Please know that if you leave a message in the notes to seller, it won’t be read until your order is processed, so if you have a question about an item and need a quick answer….. message us for a fast reply.
There are times when we don’t always get all the information that we need at the time of purchase to complete your order or we may have a question that we need to ask you about your order. Be sure to check your email in case we sent you a message. Please leave us as much detailed information about your personalized order in the note box during checkout to avoid any delays, the more info we have, the better in this case.
Prior to making a purchase, you must read the policies and the entire item description of the item(s) you are purchasing. By making a purchase in our store, you confirm that you have read all the policies and conditions, that you understand them and that you agree to them.
